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Reputation Management

We help healthcare providers manage and improve their online reputation, building trust with patients through positive reviews and effective strategies.

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Healthcare online reputation management services
Managing Your Online Presence with reputation management service

Managing Your Online Presence with Patient Reviews, Listings, and Feedback

Patients today are highly influenced by online reviews when choosing a healthcare provider. A study shows that 77% of patients rely on reviews to find a doctor and 90% expect a response to their reviews within a week.

DocIgnite helps you stay on top of this by actively managing your online reputation.

Daily Monitoring of All Review Platforms: We keep track of all major review sites, ensuring you’re always informed about what’s being said.

Timely Responses to Reviews: Our system notifies you of new reviews and offers suggested responses that are HIPAA-compliant.

Patient Feedback Recovery and Insights: We provide valuable insights into patient satisfaction, helping you recover from negative experiences and improve overall service quality.

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Why Patient Feedback Matters

Patient feedback is essential because it helps you understand what patients value and how to improve your services. It builds trust and shows that you care about their experience.

Builds Credibility​

Builds Credibility

Positive reviews increase trust and attract new patients.

Strengthen relationships with patients

Strengthens Patient Relationships

Engaging with feedback shows your commitment to patient care, fostering loyalty.

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Boosts SEO Rankings

Patient reviews directly impact your local SEO, improving your visibility.

DocIgnite’s solutions go beyond managing your digital presence. We help you create a trusted space where your practice can thrive, driving patient acquisition and generating valuable leads.

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Medical Review Management

DocIgnite Reputation Management Services are designed to help healthcare providers effectively manage their online reviews and ratings, which are directly tied to their overall online reputation.

These services are built to ensure full control over online reputation, including the ability to:

Address negative comments and manage feedback professionally

Encourage positive reviews from satisfied patients

Enhance online visibility to attract more patients

Maintain a strong presence across major healthcare review platforms, such as:

  • Google My Business
  • RateMDs
  • HealthGrades
  • Vitals
  • Wellness.com
  • Doctor.com
  • Review Websites (Trustpilot, Yelp, Sitejabber and more)
  • And all social accounts

DocIgnite’s solutions ensure a practice is presented in the best possible light across all online platforms, helping to build trust, increase patient acquisition, and support practice growth.

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Our Approach to Managing Patient Reviews

Our approach to managing patient reviews is different because we use advanced AI to quickly understand reviews and the feelings behind them. This helps identify problems and highlight what the practice does well. We also set up alerts for any concerns that arise, ensuring a strong online reputation and attracting more patients.

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Fast AI Text Processing

AI technology processes and understands text like humans do, but much faster.

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Set Up Alerts for Changes

Alerts are configured by location and department. If a negative review comes in, the right team members are notified immediately.

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Analyze Patient Feelings

AI analyzes comments to reveal how patients feel, making it easy to identify their concerns.

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Track Performance Against Competitors

Monitor your reputation alongside selected competitors to understand why patients choose your practice over others.

Ensure Your Online Reputation Reflects Your True Professionalism

Many practices underestimate the importance of their online reputation. A potential patient’s first impression often comes from what they read online. At DocIgnite, we help you manage and improve your online presence to ensure it mirrors the exceptional care you deliver.

Start Growing Your Reputation